1. Booking

• Deposit required for early booking

• Final payment due 6 weeks prior

• Monthly payment plans available

• Booking confirmed by email

2. Cancellation by Patricia Zafra

• Full refund if cancelled 8+ weeks in advance

• Refund or transfer option if rescheduled

• No compensation for force majeure events

3. Insurance

• Highly recommended to purchase upon booking

4. Cancellation by You

• Must be submitted in writing

• Deposit is non-refundable

• Cancellations made before 12 weeks of the retreat start date will receive a full refund of all other payments.

5. Guest Info

• Health & Indemnity Form due 4 weeks before retreat

6. Dietary Requests

• Must inform in writing at time of deposit

7. What’s Included

• Accommodation, meals, yoga, advertised excursions

• Excludes flights, insurance, transfers, extra excursions

8. Flights

• Not provided

9. Liability

• We ensure advertised services are delivered

10. Passports & Health

• Your responsibility to comply with requirements

11. Complaints

• Notify on-site team first, follow up in writing if unresolved